Privacy Policy for The Bread Boxx Limited

 

Effective Date: July 11, 2024

 

1. Introduction

 

Welcome to The Bread Boxx Limited. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thebreadboxx.co.uk, use our services, or interact with us in any way.

 

2. Data Controller Information

 

The Bread Boxx Limited is the data controller and responsible for your personal data.

 

Company Name: The Bread Boxx Limited

Registered Address: 8 Heralds Way, South Woodham Ferrers, Chelmsford, England, CM3 5TQ

Company Registration Number: 13534671

Email: info@thebreadboxx.co.uk

Telephone: 01245 976992

 

3. Data Protection Officer

 

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below:

 

Email: info@thebreadboxx.co.uk

Address: 8 Heralds Way, South Woodham Ferrers, Chelmsford, England, CM3 5TQ

 

4. Data Collection

 

We collect personal information that you voluntarily provide to us when you:

 

- Register on the website

- Express an interest in obtaining information about us or our products and services

- Participate in activities on the website

- Contact us

 

Types of Data Collected:

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- Name

- Email address

- Phone number

- Postal address

- IP address

- Payment information (handled securely via third-party payment processors)

- Usage data through cookies and similar technologies

 

5. Purpose of Data Collection and Lawful Basis for Processing

 

We use the information we collect or receive for the following purposes and based on the following lawful grounds:

 

- Facilitate account creation and logon processes (Performance of a contract)

- Send administrative information (Legal obligation)

- Fulfill and manage your orders (Performance of a contract)

- Manage user accounts (Performance of a contract)

- Send marketing and promotional communications (Consent)

- Respond to user inquiries and offer customer support (Legitimate interests)

- Analyze website traffic and user behavior (Legitimate interests)

 

6. Data Sharing

 

We may share your data with third-party service providers for the purposes of data processing and storage, payment processing, email delivery, hosting services, customer service, and marketing efforts.

 

Third Parties We Share Data With:

 

- Google Analytics

- Facebook Pixel

- LinkedIn Insight Tag

- Payment processors (e.g., Stripe, PayPal)

- Email marketing services

 

7. Data Retention

 

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

8. Data Security

 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

 

9. Your Data Protection Rights

 

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

 

- Request access to your personal data

- Request correction of the personal data that we hold about you

- Request erasure of your personal data

- Object to processing of your personal data

- Request restriction of processing your personal data

- Request transfer of your personal data

- Right to withdraw consent where we are relying on consent to process your personal data

 

If you wish to exercise any of these rights, please contact our DPO.

 

10. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

 

Cookies Used:

 

- Google Analytics: Collects information anonymously to report website trends.

- Facebook Pixel: Measures the effectiveness of our advertising.

- LinkedIn Insight Tag: Tracks conversions and retargets website visitors.

- Microsoft Clarity and Microsoft Advertising 

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11. Managing Cookies

 

When you first visit our website, you will be asked to consent to the use of cookies. You can choose to accept or reject cookies. You can manage your cookie preferences by accessing the "Cookie Settings" link on our website.

 

12. Detailed Information on Third-Party Cookies

 

Google Analytics:

- Data Collected: Usage data, IP addresses

- Purpose: Analyzing website traffic and user behavior

- Opt-Out: Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout)

 

Facebook Pixel:

- Data Collected: Interaction data

- Purpose: Measuring advertising effectiveness

- Opt-Out: Facebook Ad Preferences (https://www.facebook.com/ads/preferences)

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LinkedIn Insight Tag:

- Data Collected: Demographic data, browser information

- Purpose: Tracking conversions and retargeting visitors

- Opt-Out: LinkedIn Ad Settings (https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out)

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We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

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13. International Data Transfers

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Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. We ensure appropriate safeguards are implemented to protect your personal data in these cases.

 

14. Automated Decision-Making and Profiling

 

We do not use automated decision-making or profiling in our data processing activities.

 

15. Children's Privacy

 

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any information on this website.

 

16. Data Breach Notification

 

We have procedures in place to deal with any suspected personal data breach. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify you and any applicable regulator of the breach within 72 hours of becoming aware of it.

 

17. Changes to the Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

 

18. Your Right to Lodge a Complaint

 

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

 

19. Contact Information

 

If you have any questions about this Privacy Policy, please contact our Data Protection Officer:

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Email: info@thebreadboxx.co.uk

Address: The Bread Boxx Limited, 8 Heralds Way, South Woodham Ferrers, Chelmsford, England, CM3 5TQ

Phone: 01245 976992